10 KPIs of Healthy, High-performance Work Cultures
By Gretchen Fox Palmer, CEO of MTO Agency and Creator of EQ @Work
The workplace landscape has undergone seismic shifts in the wake of the pandemic, unveiling a pressing need for organizations to prioritize the emotional well-being of their employees like never before. With stress levels skyrocketing and burnout becoming all too common, it’s evident that traditional HR metrics alone are insufficient in addressing the underlying issues plaguing workplace culture.
Recognizing this glaring gap, a team of seasoned professionals led by MTO Agency CEO Gretchen Fox Palmer embarked on a groundbreaking mission. Collaborating with veteran researcher Tracey Castle, esteemed psychologist Dr. Valerie Rein, and former Fortune 500 Head of Marketing Kim Burgan, they set out to revolutionize the way we measure workplace dynamics. The result? A transformative set of Key Performance Indicators (KPIs) aimed at assessing emotional intelligence — the cornerstone of a thriving organizational culture.
In embracing these transformative KPIs, organizations embark on a journey towards a new era of workplace culture. Rooted in collaboration, empathy, and innovation, this paradigm shift represents a bold step towards cultivating environments where employees not only survive but thrive. By prioritizing emotional intelligence, we pave the way for a future where workplace culture isn’t just measured — it’s celebrated as the cornerstone of organizational success.
