How to Whitelist an Email Sender
Adding us to your address book will help ensure that we always land in your inbox & we’re not excluded by overzealous spam filters.
Below you’ll find instructions on how to guarantee you never miss an email from us. Simply find your email client below, and follow the instructions.
Apple Mail (includes OS X and iOS)
To whitelist an email sender on Apple Mail, simply click on the email address in the “From” or “Reply-to” field, then select “Add to Contacts.”
When first opening an email, you should see an alert from Outlook that reads “Parts of this message have been blocked for your safety.” Click the link directly below that reads “I trust firstname.lastname@example.org.”
After opening an email, you should see a + icon next to the name of the sender (in our case, this is email@example.com). Click the plus sign and and select “Add to Contacts,” then “Save”.
Gmail (includes webmail and mobile)
Gmail will automatically sort your messages into three main folders: Primary, social, and promotions. Whitelisting a domain is a quick two-step process. First, drag an email from the sender you wish to whitelist into the “Primary” folder. Once you’ve moved the email, a message should appear that reads “The conversation has been moved to ‘Primary’. Do this for future messages from firstname.lastname@example.org?” Select “yes” and you’re all set!
Do you use an email client that’s not on our list? Drop us a line at email@example.com and our team will help walk you through the process!